At inspiresport we recognise the need for peace of mind before booking a youth sports development tour, here we provide all details regarding our membership and accreditation. We also highlight some supporting information that could be useful to you during the booking process. If you have any questions at all we are here to help and support you throughout the entire process so please don’t hesitate to contact-us.
Package Tours are covered by Midcounties Co-Operative ATOL number 6053. All the flights and flight inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services} is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to : www.atol.org.uk/atolcertificate
Inspiresport are proud to be a member of ABTA with a membership number of P6293. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel:02031170500 or www.abta.com
Check below the benefits of ABTA membership – http://abta.com/find-a-member
School Travel Forum
inspiresport is an Assured Member of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we:
Understand and facilitate the needs of educational travel
Have effective Safety Management Systems in place, specifically focused on travelling with young students
Offer fair terms and condition and the best financial security
To ensure our health and safety standards are maintained our systems and procedures are fully audited annually by independent experts.
STF membership is the benchmark for good school tour providers; consequently it is an Awarding Body for the prestigious Learning Outside the Classroom Quality Badge.
Learning Outside the Classroom
The Outdoor Education Advisors Panel (OEAP) endorses the Quality Badge and requests Local Authorities to recommend the use of Badged Providers and require the minimum of additional paperwork where Quality Badge accreditation is in place. This means that you can book your trip with confidence, meet your due diligence and reduce the amount of External Provider paperwork necessary
It is a condition of booking an inspiresport tour that you have adequate insurance which in addition to the normal travel insurance covers you for participating in sporting activities. Inspiresport Travel Insurance is brought to you by Endsleigh Insurance underwritten by the Zurich Group.
We offer a no surcharge guarantee except for government price increases i.e. increase in Vat, Airport Departure tax or other government imposed tax. Credit card payments incur a 1% fee. Payments by debit card – no charge.
Please note when clicking on any of these external links you are leaving the inspiresport website and we are not responsible for the contact of the 3rd party site. Also advice can change so check regularly for updates.
If You Have Any Complaints
Inspiresport are committed to maintaining the exceptional level of service our customers have been used to for over 12yrs. If your experience with inspiresport has fallen short of this then we would like to know in order to continually improve our service. We have a detailed feedback questionnaire that you are welcome to complete, of which will be received by our management team and acted upon accordingly.
Should you have a specific complaint about our services you are welcome to email our Head of Operations, Gordon Tole-Moir on firstname.lastname@example.org. As required by the ABTA code of conduct we will reply within 28 days of receipt of your complaint. Inspiresport is a member of ABTA, membership number P6293. We are obliged to maintain a high standard of service to you by ABTA’s code of conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online dispute (ODR) resolution platform at http://ec.europa.eu/consumers/odr/ This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.