Travel Details
You will normally receive your tickets and final itinerary at least 7-10 days before departure.
All flights are scheduled. It is the school or club’s responsibility to arrange transfers to and from the UK airport. Please ensure that you allow plenty of time for the transfer between your school or club and the airport. Please note that the check in time is at least two hours before departure.
Due to the limitation of baggage space on the plane, groups must indicate on their Final Group Details Form any possible excess baggage. A charge may be levied by the airline for the carriage of heavy items. Once you know your flight details, we will be happy to advise you of the exact cost.
As many airlines now charge a fee per bag, inspiresport covers the cost of one bag per person for every member of our travelling groups. Checked-in baggage must weigh no more than 15kgs and airlines do not allow groups to pool their baggage allowance. Passengers are allowed no more than 10kgs of hand luggage on board. Hand luggage should be one piece per person (again, airlines do not allow groups to pool their hand luggage allowance). Carry-on bags must not exceed the maximum dimensions of 55cm x 40cms x 20cms or the maximum weight of 10kgs. In our experience, baggage allowances are ample for most of our travelling groups
Please be aware that passengers must not take any sharp objects in their hand luggage, such as nail clippers, scissors, Swiss army knives etc, as they will be confiscated.
Current security regulations regarding liquids are very restricted – please consult us for specifics if necessary but, to avoid delays at Security, we recommend that every member of your group put any liquids (such as toiletries) in his/her check-in luggage and does not carry ANY liquids exceeding 150ml through Security.
Diabetics taking insulin should carry a letter from their doctor stating this fact and hand the letter in to the check-in staff. Any other medical conditions requiring medication should be notified to us in case medical clearance is required by the airline.
Travel Insurance
Travel Insurance can be provided by inspiresport. We work with Endsleigh, who offer comprehensive cover including medical expenses, loss of personal belongings and cancellations. Please consult the inspiresport team for a quote and policy details.
Medical Insurance
We advise all our clients to ensure that, at the very minimum, every member of their travelling group has a European Health Card. Obtainable online or at any post office, the card entitles you to either access free, basic medical care in most European Countries or be reimbursed (if the card is shown abroad) on your return to the UK.
Coach Transfers
Transportation is by coach, equipped for long distance travel. All have seat belts as standard, reclining seats, television, video and stereo systems. In the case of domestic programmes, schools or clubs may wish to provide their own transportation. For smaller groups and short distance travel, minibuses are sometimes used.
Customs
In some countries, customs is cleared at the first point of entry. Any subsequent domestic flights do not require customs clearance.
Passports and Visas
It is the Sports Travel Coordinator’s responsibility to ensure that all the members of the travelling party hold valid passports and where required, visas. The passport must be valid for at least 90 days beyond the date of departure. Please ensure that you have a photocopy of each individual passport in case the original is lost or stolen during the holiday.
When necessary, Visa Waiver forms will be distributed to each passenger on the outgoing flight. It may be an idea to carry a supply of pens and issue hotel details in advance, as all passengers are required to provide this information on long haul flights.
Please also be aware that during certain times of the year passport applications can often take longer to be processed.
Accommodation
Rooming for players is based on minimum twin occupancy. This normally comprises an en-suite room with twin beds. Please be aware that supplements may apply for other rooming requests.
Rooming for adults is based on twin occupancy and any single rooms will incur a single room supplement. This also applies to free places.
Room supplements will be added to your invoice once we have received your Final Group Details Form, which indicates your rooming request.
Meals
All our team sports packages include breakfast, packed lunch and evening meals.
Groups using hotel accommodation will generally take their meals in the hotel restaurants, whilst groups staying in English public schools or universities will eat in their dining facilities. All meals are pre-ordered and specific dietary requirements can be catered for if we are informed. This information should be included on your Final Group Details Form.
Nut Allergy
If anyone in your group has a severe nut allergy, the airline should be advised of their name and medical requirements.
Parental Authority
Sports Travel co-ordinators are fully responsible for all party members under the age of 18 for the duration of the trip and are therefore required to obtain parental authority from the parent or guardian of every travelling minor before departure. This will ensure immediate treatment in the case of an emergency whilst you are away. We recommend that you bring two copies with you, one for the medical centre and one for your own personal records.
Please also leave one copy at the emergency contact number in the UK. Party members over the age of 18 should have a letter of consent from their parent or guardian if they are to be granted free time out of the immediate supervision of the Sports Travel co-ordinators.
Fire Drill
On arrival at your accommodation, your group will be legally required to carry out a fire drill organised by your representative. If you do not wish to carry out the fire drill on your first evening then you will be asked to sign a form stating that you do not wish to participate and that you will carry out the drill the following day. Please ensure that your group is aware of the fire exits and designated meeting areas.
Damage to Property in Resort
Any damage caused to property must be paid directly to the supplier at the destination and depending on the circumstances, may be re-claimed on your return.
Climate
As temperatures can vary considerably at each destination, appropriate clothing and sun protection etc. is essential. Information on clothing requirements will be provided dependent upon the destination and season.
Footwear
Depending on your destination, training and matches could be held on either natural grass or modern synthetic surfaces. It is recommended that each participant has a pair of trainers as well as soccer boots.
Excursions
To help you plan your evening activities in resort, we have put together an Entertainment Programme. This form lists the various activities that are available at your destination. We will also give you a Entertainment Request Form to complete and return, which we will try to pre-arrange if possible.
Additional Passengers
If you wish to increase your group size at any time prior to departure, we will be happy to check availability for you. Please request any additional places in writing, by letter, fax or e-mail. Once we have checked availability we will inform you whether the additional places are available and depending on your payment schedule, you will be required to pay the relevant deposits to bring the additional passengers in line with the rest of your party.
Cancellations
Please be aware that individual cancellations only become effective when received in writing (by recorded delivery, fax or e-mail). All deposits are non-refundable. If you find a replacement for the cancelled person however, we may be able to transfer the deposits, provided the place is still available. Please see the Name Change section below.
Cancellations made later than 10 weeks prior to departure incur a cancellation charge. Please see the Booking Conditions in our brochure for details.
Name Changes
Should you find a replacement for a cancellation in your party, you are required to inform us in writing (by letter, fax or e-mail). We will then check availability before contacting you to confirm that we can transfer the cancelled persons.
